Refund Policy

Due to the nature of digital content, all sales are final and refunds are generally not provided once a purchase has been completed and the product has been delivered.

Exception — Product Defects

If you experience a defect that is reproducible and specific to the purchased version of AURORA, we will investigate and offer a refund or alternative resolution at our discretion.

To report a defect, please contact us at aurorafilmlab@gmail.com with the following information:

• Your order number

• A description of the issue

• Steps to reproduce the defect